T&Cs & ToU
General Terms and Conditions of Sale (GTC) and Use (GTCU)
The general terms and conditions of sale of the company INNOVATIONS ON LINE PRODUCTS, whose registered office is located at 6 Place WILSON 31000 TOULOUSE, apply to all orders and are subject to the conditions set out below.
They override any other provision, written or otherwise, made by the customer. All orders imply full acceptance of these terms of sale, except for any special conditions written by INNOVATIONS ON LINE PRODUCTS at the time of the order.
It is the customer's responsibility to define their needs, draw up their specifications if necessary, and choose their equipment under their own responsibility.
After the order is validated, the average delivery time is 5 days, and the maximum delivery time is 30 days.
INNOVATIONS ON LINE PRODUCTS reserves the right to choose the carrier and guarantees the proper delivery of the goods.
The prices shown on the website are in euros (all taxes included), excluding delivery costs. The prices shown on your order after it has been validated and registered are firm and final: if prices fall a few days after the order, we cannot compensate you for the difference under any circumstances; if prices increase, we undertake to deliver to you at the price set on the day of the order. The prices invoiced at the time of the order are those in force in the current catalog.
- a) Returns may only concern products that have not been altered and arrive in their original packaging. Software, audio or video recordings, newspapers, products subject to hygiene or health protection requirements, and consumables may only be accepted back if they are still in their intact original packaging, sealed, and have not been activated. Article L221-28 of the Consumer Code sets out the contracts for which the right of withdrawal cannot be exercised. Shipping costs and risks are borne by the customer for professionals. The only shipping costs borne by INNOVATIONS ON LINE PRODUCTS are the return shipping costs for products returned by the customer for exchange due to a genuine functional defect; provided that the customer is located in mainland France. No equipment may be exchanged before its return to the premises of INNOVATIONS ON LINE PRODUCTS. Before returning any backup unit for intervention by our services, the customer must make sure to perform their own data backup.
- b) Any complaint regarding apparent defects or the non-conformity of the delivered product, related to the ordered equipment, must be submitted in writing either by registered letter with acknowledgment of receipt or by email to: contact@mobiletoutterraincom. The equipment cannot be accepted back or exchanged without the express agreement of INNOVATIONS ON LINE PRODUCTS.
Payment is due upon order, net and without discount. In the absence of payment, INNOVATIONS ON LINE PRODUCTS will not process the order. Any delay or failure to pay will result, as a penalty, in late payment interest equal to three times the statutory interest rate. All costs that INNOVATIONS ON LINE PRODUCTS deems necessary to incur to recover payment are borne by the customer. Pursuant to Article L.441-6 of the Commercial Code , a penalty of €40 is due by right by all professionals for each invoice paid late, starting from the first day of late payment, regardless of the period applicable to the transaction. This penalty is due in addition to late payment interest and does not preclude the possibility of seeking additional compensation.
The customer has a period of 15 days from receipt of their order to exercise their right of withdrawal. They must notify INNOVATIONS ON LINE PRODUCTS of their intention to withdraw using the form available on the INNOVATIONS ON LINE PRODUCTS website or by any other clear means. The customer then has a maximum period of 15 days to return their order at their own expense and claim a refund. They must comply with clause 5 - RECEIPT a).
The delivered equipment has an exclusive commercial warranty for a period of 24 months, except for batteries and consumables (6 months).
This exclusive warranty is acquired only for products purchased from the INNOVATIONS ON LINE PRODUCTS websites.
INNOVATIONS ON LINE PRODUCTS cannot in any way be held responsible for unforeseeable, indirect or non-material damages related to non-compliant use of the product sold by INNOVATIONS ON LINE PRODUCTS.
The photos are not contractual. You have the right of access, modification, rectification and deletion of data concerning you (Article 34 of the Law of January 6, 1978, on Information Technology and Freedoms).
Spare parts listed on our commercial materials will be available for 3 years from the purchase date of the main product. It is recalled that the benefit of the commercial warranty does not preclude the application of the legal provisions relating to the legal guarantee of conformity and the guarantee against hidden defects (legal guarantees) reproduced below.
Article L217-4 of the Consumer Code: The seller delivers goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. They are also liable for any lack of conformity resulting from packaging, assembly instructions, or installation when the latter has been made their responsibility under the contract or has been carried out under their responsibility.
Article L217-5 of the Consumer Code: The goods conform to the contract:
- If they are fit for the purpose normally expected of similar goods and, where applicable: - they correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model - they possess the qualities that a buyer can legitimately expect given the public statements made by the seller, the manufacturer, or their representative, notably in advertising or labeling;
- Or if they possess the characteristics agreed upon by the parties or are fit for any special purpose sought by the buyer, made known to the seller, and accepted by the latter.
Article L217-12 of the Consumer Code: The action resulting from a lack of conformity is time-barred after two years from the delivery of the goods.
Article L217-16 of the Consumer Code : When the buyer requests the seller, during the period of the commercial warranty granted to them upon the acquisition or repair of movable property, a repair covered by the warranty, any immobilization period of at least seven days is added to the remaining duration of the warranty. This period runs from the buyer's request for intervention or the making available of the goods in question for repair, if this making available is subsequent to the request for intervention.
Article 1641 of the Civil Code: The seller is liable for the warranty against hidden defects of the sold item that make it unfit for the purpose for which it is intended, or that so diminish this purpose that the buyer would not have purchased it, or would have given it a lower price, had they known of them.
Article 1648, paragraph 1 of the Civil Code : The action resulting from fatal defects must be brought by the purchaser within two years from the discovery of the defect.
It is recalled that under the legal guarantee of conformity, the consumer: - benefits from a period of two years from the delivery of the goods to take action against their seller;
- can choose between the repair or replacement of the goods, subject to the cost conditions provided by Article L. 217- 9 of the Consumer Code ;
- is exempt from having to prove the existence of the lack of conformity of the goods during the six months following the delivery of the goods. This period is extended to 24 months from March 18, 2016, except for second-hand goods.
The legal guarantee of conformity applies independently of the commercial warranty that may eventually cover your goods. It is recalled that the consumer can decide to exercise the warranty against hidden defects of the sold item within the meaning of Article 1641 of the Civil Code and that in this case, they can choose between the rescission of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.
In the event of disputes, our sales department is available to our customers at the following email address: contact@innovationsonlineproducts.com
INNOVATIONS ON LINE PRODUCTS expressly reserves ownership of the delivered goods until full payment of their price, principal and interest. The mere delivery of a payment instrument does not constitute payment. The above provisions do not preclude the transfer to the buyer of the risks of loss or deterioration. In the absence of full payment, INNOVATIONS ON LINE PRODUCTS shall be entitled to demand the immediate return of the delivered equipment. The costs that may be incurred for this return will be borne by the customer.
INNOVATIONS ON LINE PRODUCTS cannot be held responsible for the non-performance of the concluded contract due to the occurrence of an event of force majeure.
Regarding products purchased to satisfy professional needs, INNOVATIONS ON LINE PRODUCTS shall incur no liability for any indirect damages resulting from these provisions, loss of business, loss of profit, damages or costs that may arise.
INNOVATIONS ON LINE PRODUCTS, like all distributors, collects an eco-contribution from its customers, included in the sale price, to finance the collection and recycling systems for Waste Electrical and Electronic Equipment (WEEE).
For all electrical and electronic equipment products, in accordance with Article R.543-180 of the Environment Code , any customer can benefit from a free take-back right for their WEEE. The request for product take-back must respect the '1 for 1' principle: INNOVATIONS ON LINE PRODUCTS takes back your old product for every product of the same type purchased as part of a distance sale.
A system for the disposal of end-of-life household electrical and electronic appliances has been established in France to ensure environmentally friendly treatment.
Thus, dear consumers and customers, you must no longer throw away end-of-life equipment with other household waste. They contain substances and components that are dangerous to the environment and our health.
You must drop them off at a collection point provided for this purpose:
By going to your municipality or city recycling center.
The Environment Code states that in the event of the sale of a household electrical or electronic appliance, the distributor, including in the event of a distance sale, takes back or arranges for the free take-back on its behalf of used electrical and electronic equipment that the consumer is disposing of, within the limits of the quantity and type of equipment sold.
As a reminder, the request for product take-back must respect the "1 for 1" principle. : INNOVATIONS ON LINE PRODUCTS therefore takes back your old product free of charge for every new product of the same type purchased on the site. If the product requires the intervention of a carrier, the take-back will be carried out by the carrier who came to deliver it to you.
In accordance with Law No. 2004-575 of June 21, 2004 concerning trust in the digital economy, it is specified that:
The website https:// www.mobiletoutterrain.com is published under license by: INNOVATIONS ON LINE PRODUCTS.
The editorial director of the website is INNOVATIONS ON LINE PRODUCTS. The management of the websites is ensured by INNOVATIONS ON LINE PRODUCTS.
The design and creation of the site belong by right to INNOVATIONS ON LINE PRODUCTS.
Hosting by OVH and Shopify.
The purpose of this legal notice is to define the terms and conditions under which INNOVATIONS ON LINE PRODUCTS makes the General Terms and Conditions of Sale and Warranty of the products featured on the INNOVATIONS ON LINE PRODUCTS websites available to you.
The user declares that they have read the terms of this legal notice and accept them without reservation.
The websites are accessible 24 hours a day, 7 days a week, subject to force majeure, occasional breakdowns, or any maintenance operations necessary to ensure the proper functioning of the websites. The user acknowledges that they have the skills and means necessary to access and use these websites. It is expressly stated that any user connection to the INNOVATIONS ON LINE PRODUCTS websites is subject to compliance with this legal notice.
The texts, photos, and images that make up this website are the property of INNOVATIONS ON LINE PRODUCTS. Any reproduction, whether in whole or in part, and any representation of the substantial content of this website or any one or more of its components, by any means whatsoever, without the express authorization of INNOVATIONS ON LINE PRODUCTS, is prohibited and constitutes an infringement punishable under Article L.335-2 et seq. of the French Intellectual Property Code. The information, pictograms, photographs, images, texts, video sequences, animated or non-animated sound, and other documents on the website:
https:// www.mobiletoutterrain.com are protected by industrial and/or intellectual property rights, whether INNOVATIONS ON LINE PRODUCTS is the holder of such rights or is authorized to reproduce and represent them. Accordingly, any reproduction, representation, adaptation, translation and/or modification, whether in whole or in part, or transfer to another website is prohibited.
The website https://www.mobiletoutterrain.com and its content are created in accordance with the rules applicable in France. In the event of any discrepancy between the information presented in the French version of the website and the information presented in an English or Spanish version of the website, the information presented in the French version of the website shall prevail.
Any claim or dispute concerning this website shall be governed by French law. In the event of any dispute, the courts of TOULOUSE shall have exclusive jurisdiction.
INNOVATIONS ON LINE PRODUCTS reserves the right to update any information at any time to reflect changes in the content of the websites. INNOVATIONS ON LINE PRODUCTS invites all users to review this page each time they visit the website.